Chicago server online

Contact Support

Email
support@themobway.com
Hours
Mon–Sat, 10am–8pm ET
Typical reply
Within 24 hours
Can I bring a dead character back?

No. Death is permanent. Your account stays, and you can start a new character as a Civilian.

I forgot my password.

Use "Forgot your password?" under the login box and we'll email you a reset link.

How do I report a cheater?

Choose "Report a player" in the form and include their name and what happened.

How do I appeal a ban or a penalty?

Choose "Appeal a decision" within 14 days. One appeal per decision, and the owner's answer is final. See the Game Rules.

Can I see or delete my data?

Yes. Choose "Privacy request" and send it from the email on your account. See the Privacy Policy.

Reset your password

Pick a new password